Certificate IV in Retail Management

SIR40316Certificate IV in Retail Management

SIR40316 Certificate IV in Retail ManagementCourse Code: SIR40316Certificate IV in Retail Management

Looking for something with a little more responsibility? The SIR40316 Certificate IV in Retail Management will provide you with the skills and knowledge for you to work in skilled operations, team leading or supervision. With a practical element of 120 hours of work experience, you will soon be able to perform roles such as store manager, department manager and assistant store manager.

  • Studying Online
  • Payment Option
  • Nationally Recognised
  • Student Assistance Program
  • Funding Available
  • Learning Method

    Classroom / Distance/Correspondence / Workplace
  • Duration

    This course can be completed in 6 – 12 months
  • RTO's

    This course is delivered by one of the following Kirana Colleges Registered Training Organisations; Kirana Training Pty Ltd RTO ID 52247 and Insight Training Group Australia Pty Ltd RTO ID 32142.

Course Requirements

To attain the SIR40316 Certificate IV in Retail Management 11 units must be successfully completed comprising of 7 core and 4 elective units. Students should select elective units according to their intended work environment and industry requirements.

Qualification Pathway

After achieving this qualification individuals may undertake:

  • SIR50116 Diploma of Retail Management

Entry Requirements

Entry to this qualification is open to individuals who:

  • Have achieved a SIR30216 Certificate III in Retail (or equivalent) or
  • Have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.
    • You will be required to undertake a RPL process to determine your competency in the job role.

Student Selection Process

The selection process is designed to ensure that students or trainees are enrolled in the qualification that best meets their needs.

Selection criteria will take into account various factors when deciding upon which students/trainees will be offered places in the program including;

  • The student or trainee needs and desired outcomes
  • The ability and commitment of the student or trainee to complete the course;
  • Eligibility requirements listed in the applicable National Training Package;
  • Students existing ability in the ACSF core skills, (learning, reading, writing, oral communication and numeracy)

Students or trainees not meeting these requirements will be directed to more suitable qualifications or skill development programs.

After completing this course you can pursue a career as a:

  • Store Manager
  • Department Manager
  • Assistant Store Manager


Unit CodeUnit Description
SIRRRTF002Monitor retail store financials
SIRXCEG004Create a customer centric culture
SIRXHRM002Maintain employee relations
SIRXMGT002Lead a frontline team
SIRXRSK002Maintain store security
SIRXSLS003Achieve sales results
SIRXWHS003Maintain workplace safety


Unit CodeUnit Description
BSBCUS401Coordinate implementation of customer service strategies
BSBMGT402Implement operational plan
SIRRMER001Produce visual merchandise displays
SIRXCEG003Build customer relationships and loyalty

Work Placement

Participants must undertake a minimum of 120 hours of work experience if not currently employed in one of the career opportunities on this page. This work experience must be recorded in a work experience log book. A Kirana Trainer/Assessor will visit participants in the workplace to assess the skills required in this qualification.


Queensland Higher Level Skills – for students residing in Queensland

Funding for this qualification may be available through Higher Level Skills, a subsidised training program offered by the QLD Government. Higher Level Skills funding for this qualification is available to eligible students through our Registered Training Organisation: Kirana Training Pty Ltd RTO ID 52247.

Queensland Higher Level Skills Funding Eligibility


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